Introduction:-
Quality management is the discipline of managing quality processes in organizations. This course provides an overview of quality management concepts. At the end you will be able to answer the following questions:
1- What is quality assurance vs. quality difference?
2- What tools can I use to improve quality?
3- Who are the founders of quality concepts?
4- What are the different methods of quality management approaches?
5- Is quality expensive?
You Will Learn:-
1- Understand the contribution of quality management in making better products and delivering better services.
2- Understand the basic quality principles.
3- Tools of quality control.
4- Approaches to quality control.
Course Outline:-
1- Quality of management.
2- The main principles of quality management system.
3-The organizational goal and excellence performance.
