Introduction:-
This course is directed to Solve all kinds of problems, manage your reactions, lead situations of all kinds, and know the differences as well.
You Will Learn:-
This course will help you manage your reactions, thoughts, and feelings in different situations. In this training course, techniques for driving situations of all kinds, and different reactions, are explained, to reach the desired results without losing anyone. It will also help you learn about the differences, and the meaning of many things, such as peaceful dialogue and disagreements.
Course Outline:-
1- Communication Definition.
2- The Basic Communication Process.
3- Communication Mix.
4- Active listening.
5- Managing Meetings Effectively.
6- Presentation Skills.
7- Business Writing Skills.
8- Writing Emails.
9- Report Writing.
